Privacy Policy
Last updated:
Overview
FC Helper is a browser extension for EA FC Ultimate Team that helps users complete Squad Building Challenges. We are committed to protecting your privacy. This Privacy Policy explains what information FC Helper accesses, how it is used, and your rights as a user.
By installing and using FC Helper, you agree to the practices described in this policy. If you do not agree, please uninstall the extension.
Data Collection
What We Access
FC Helper reads data from the EA FC Ultimate Team Web App to perform its core functions. This data is processed entirely within your browser and is never transmitted to our servers or any third party (except as described in the Third-Party Services section).
- Club Player Data: Player names, ratings, positions, nations, leagues, clubs, and card properties -- used to find eligible players for SBC challenges
- SBC Requirements: Challenge requirements from SBC pages -- used to understand what a challenge needs
- Transfer Market Prices: Card values from market searches -- used to show price indicators and find market solutions
- Pack Contents: Items from opened packs -- used to detect duplicates and show pack summaries
- User Settings: Preferred presets and configuration options -- stored locally to restore your preferences between sessions
- Solved Solutions: Recent solutions for quick access -- stored temporarily in memory
What We Do NOT Collect
- Personal identification information
- Account credentials or login data
- Payment or financial information
- Browser history outside of the EA FC Web App
- Data from other websites
FC Helper does not use analytics, tracking pixels, cookies, or any form of data transmission to external servers.
Data Storage
All data is stored locally using the browser's built-in storage API (chrome.storage.local). Data never leaves your browser and is not transmitted to any external servers. This storage is isolated to your browser profile and is not accessible to websites or other extensions.
The following data is persisted locally:
- Extension preferences (scope, filters, options) -- to restore your settings between sessions
- Daily solve counter -- to enforce the free tier limit of 50 solves/day
- Premium licence key -- to verify premium status via ExtensionPay
All locally stored data is automatically deleted when you uninstall the extension. Your EA FC club data (players, packs, market prices) is accessed in real time and processed in memory. It is never written to disk by FC Helper and disappears as soon as you close the tab.
Data Usage
FC Helper uses the data it accesses solely to provide its features:
- Finding the optimal squad for SBC challenges from your club players
- Calculating chemistry for squad compositions
- Displaying transfer market price indicators on player cards
- Detecting duplicate cards when opening packs
- Showing player count and club statistics
- Restoring your preferences when you reopen the extension panel
- Enforcing the free-tier daily solve limit
We do not use your data for advertising, profiling, analytics, or any purpose beyond the features listed above.
Third-Party Services
FC Helper uses one third-party service:
ExtensionPay (by Glitch Inc.) is used to process premium subscriptions. When you purchase premium, ExtensionPay processes your payment via Stripe. FC Helper never receives or stores your credit card details. ExtensionPay only receives your extension installation ID and payment status -- no player data, club data, or game data is ever transferred to external services.
Beyond ExtensionPay, FC Helper makes no outbound network requests to our own servers. All communication happens directly between your browser and EA's own web app APIs.
Data Sharing
We do not share, sell, rent, or trade any user data with third parties. We have no data to share.
Data Security
Since no data is collected or stored on our servers, there is no data to secure on our end. Your extension data is protected by your browser's built-in security mechanisms. Game data remains local to your browser at all times.
Data Retention
We retain no data on any server. Club player data is refreshed each time you use the extension and is never persisted to disk. Extension settings stored locally persist until you uninstall the extension or clear your browser data.
User Rights
Because FC Helper stores almost no personal data, your rights are straightforward:
- Access your data: Your preferences are standard browser storage -- you can inspect them via your browser's developer tools at any time.
- Delete your data: Uninstall the extension. All locally stored preferences and the solve counter are deleted automatically.
- Data portability: Your settings can be exported via browser developer tools if needed.
- Premium refunds: Contact ExtensionPay support for payment and refund inquiries.
If you are in the European Economic Area (EEA) or United Kingdom, you may also have rights under GDPR or UK GDPR, including the right to access, rectification, and erasure. Given the minimal data we hold, these rights are satisfied by uninstalling the extension.
Permissions
FC Helper requires the following browser permissions:
- Access to ea.com / easports.com: Required to interact with the EA FC Ultimate Team Web App and provide SBC solving, price indicators, and other features.
- Storage: Required to save your extension settings and preferences locally using chrome.storage.local.
Every declared permission is actively used by the extension. No unused permissions are requested.
Children's Privacy
FC Helper is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be noted in the extension's release notes.
Continued use of FC Helper after changes are posted constitutes your acceptance of the updated policy.
Compliance
FC Helper complies with both Chrome Web Store and Firefox Add-ons privacy requirements.
Disclaimer
FC Helper is an independent project. It is not affiliated with, endorsed by, or connected to Electronic Arts (EA), EA Sports, or any of their subsidiaries.
Contact
If you have questions, concerns, or requests regarding this Privacy Policy or FC Helper's data practices, please contact us:
We aim to respond to all enquiries within 5 business days.